About Us – Stoke on Trent Plumbers

Established in 2004 by Timothy Long, Stoke-on-Trent Plumbers has been proudly serving the community with top-notch plumbing and heating services for over two decades. As a locally-owned and operated business, we have deep roots in the Stoke-on-Trent area and are committed to providing exceptional service to our valued customers.

Our Mission

At Stoke-on-Trent Plumbers, our mission is simple: to deliver reliable, efficient, and cost-effective plumbing and heating solutions to homes and businesses throughout Stoke-on-Trent and the surrounding areas. We understand the importance of having a functional plumbing system and a reliable heating system, which is why we go above and beyond to ensure that our customers receive the highest level of service and satisfaction.

Why Choose Us?

Experience: With over 20 years of experience in the industry, we have the knowledge, skills, and expertise to handle any plumbing or heating issue, big or small.
Professionalism: Our team of qualified plumbers and heating engineers is committed to professionalism in every aspect of our work. From punctuality to cleanliness, we strive to exceed our customers’ expectations at every opportunity.
Reliability: We understand that plumbing emergencies can happen at any time, which is why we offer a 24/7 emergency call-out service. You can count on us to be there for you when you need us most.
Customer Satisfaction: Our customers are our top priority. We take the time to listen to their needs, answer their questions, and provide them with personalized solutions that meet their specific requirements.

Our Values

Integrity: We conduct business with honesty, integrity, and transparency in all our dealings with customers, suppliers, and employees.
Excellence: We strive for excellence in everything we do, from the quality of our workmanship to the level of customer service we provide.
Community: We are proud to be a part of the Stoke-on-Trent community and are committed to giving back through charitable donations, community service projects, and support for local organizations and events.

Contact Us

Thank you for considering Stoke-on-Trent Plumbers for your plumbing and heating needs. We look forward to the opportunity to serve you and to exceed your expectations. Contact us today to schedule an appointment or to learn more about our services.